Sustainability

Part of our philosophy

As a family company, we think of ourselves as part of a greater whole and, already in our 4th generation, are committed to responsible corporate conduct that are mindful of all areas of society and, in particular, protect and support the prospects of future generations. We believe that this strongly value-oriented, holistic and very responsible way of thinking and acting creates value for future generations. In addition to the strong, emphatic focus on our fellow human beings and on a working environment that supports internal and external growth as well as the social responsibility of our actions, a significant part of our corporate philosophy now also includes the conservation of natural resources and sustainable management with regard to the climate, the environment and therefore our livelihoods.

That's why we are so proud to have been awarded the leading sustainability seal GreenSign. The fantastic level 4 certification is both an award and an incentive at the same time. It is our heartfelt desire to make a contribution towards addressing the major ecological challenges and maintaining sustainable economic activity. We do this as a matter of firm conviction and are delighted to have a professional and renowned partner by our side in GreenSign, with which we can continue to further develop in this essential area. We must act, even if things are not happening where we live or perhaps only happen after we are gone.

In the certification process, seven core areas for sustainable hotel management were examined. These include Management & Communication (SDGs 4/8/10/13/16/17), Environment (SDGs 1 to 4/6 to 9/11 to 17), Regionality & Mobility (SDGs 1 to 5 and 8 to 17), Biodiversity & Cultural Heritage (SDGs 1/4/8/10-17), Procurement (SDGs 1/3/5/8/10/12-17), Quality Management and Sustainable Development (SDGs 4/8), Social Responsibility (SDGs 1 to 5/8/10/16/17) and Economic Responsibility (SDGs 4/8). Below are a few examples of how we intend to contribute:
The environment

Conserving resources

Reducing energy and water consumption for ventilation, air conditioning, heating and lighting
Regularly evaluating our energy suppliers
Energy-efficient kitchen concept
Using environmentally friendly cleaning agents
Collaborating with a sustainable laundry service
Raising awareness of guests and employees to the issue of water and energy conservation
Recycling foodstuffs into renewable energies
Ressourcen schonen
Ressourcen schonen
The environment

Conserving resources

Reducing energy and water consumption for ventilation, air conditioning, heating and lighting
Regularly evaluating our energy suppliers
Energy-efficient kitchen concept
Using environmentally friendly cleaning agents
Collaborating with a sustainable laundry service
Raising awareness of guests and employees to the issue of water and energy conservation
Recycling foodstuffs into renewable energies
Upcycling und Recycling
Purchasing

Strengthening sustainable value-added chain

Purchasing regional products at fair prices
Procuring predominantly seasonal foods
Fresh foods that have undergone little processing
Ethically sourced fish and meat
Offering high-quality alternatives to meat
Using foods suitable for those with allergies
Using sustainably produced textiles
In-house upholsterer's workshop, joinery, tailoring and painter's workshop
Upcycling und Recycling
Purchasing

Strengthening sustainable value-added chain

Purchasing regional products at fair prices
Procuring predominantly seasonal foods
Fresh foods that have undergone little processing
Ethically sourced fish and meat
Offering high-quality alternatives to meat
Using foods suitable for those with allergies
Using sustainably produced textiles
In-house upholsterer's workshop, joinery, tailoring and painter's workshop
Regionalism & mobility

Minimising our carbon footprint

Four e-charging stations
Job ticket for employees
Bicycle hire
Arrangement with public transport ticket
Barrier-free accessibility
Over 60% of our products are from regional sources
Decoration with natural and renewable materials
Sustainable cosmetics in the rooms and in the PANORAMA SPA
Regional und Saisonal
Regional und Saisonal
Regionalism & mobility

Minimising our carbon footprint

Four e-charging stations
Job ticket for employees
Bicycle hire
Arrangement with public transport ticket
Barrier-free accessibility
Over 60% of our products are from regional sources
Decoration with natural and renewable materials
Sustainable cosmetics in the rooms and in the PANORAMA SPA

nachhaltige Entwicklung
Quality management & sustainable development

Recycling & upcycling

Recycling and upcycling of fabrics
Reusing products that are still usable
Minimising waste for disposal
Preventing and avoiding food waste
Waste separation system
Using paper from sustainable forests
Digital guest communication before and after their stay
Sustainable and health-conscious room furnishings
nachhaltige Entwicklung
Quality management & sustainable development

Recycling & upcycling

Recycling and upcycling of fabrics
Reusing products that are still usable
Minimising waste for disposal
Preventing and avoiding food waste
Waste separation system
Using paper from sustainable forests
Digital guest communication before and after their stay
Sustainable and health-conscious room furnishings

Management & communication

Living our values

Company policy for sustainable and responsible corporate governance
Risk management in relation to ecological and economic company risks
Responsible handling of human rights, environmental protection, social commitment and economic viability
Sustainability programme with prioritised action fields
Promoting greater awareness of sustainable actions
Werte leben
Werte leben
Management & communication

Living our values

Company policy for sustainable and responsible corporate governance
Risk management in relation to ecological and economic company risks
Responsible handling of human rights, environmental protection, social commitment and economic viability
Sustainability programme with prioritised action fields
Promoting greater awareness of sustainable actions
Soziale Verantwortung
Economic responsibility

Promoting community

Support of charitable causes, such as children’s hospices or food banks
Cooperation with local and regional partners, such as Heidelberger Frühling or Enjoy Jazz
Supporter of local initiatives and projects
Implementing an annual trainee fundraiser
Regular training events on efficiency measures in the company ecology
Investment plan with ecological aspects
Soziale Verantwortung
Economic responsibility

Promoting community

Support of charitable causes, such as children’s hospices or food banks
Cooperation with local and regional partners, such as Heidelberger Frühling or Enjoy Jazz
Supporter of local initiatives and projects
Implementing an annual trainee fundraiser
Regular training events on efficiency measures in the company ecology
Investment plan with ecological aspects
Social responsibility

Creating value for future generations

Focus on happy people not profit
Passionate training institution
Numerous employee benefits
Regular training courses and advanced training opportunities
Corporate health management policy
Focus on standard wage and collective agreements
Safe use and handling of equipment
Including employees in improvement processes
Founding member of Fair Job Hotels
Member of the Association of Family Entrepreneurs
Fair
Fair
Social responsibility

Creating value for future generations

Focus on happy people not profit
Passionate training institution
Numerous employee benefits
Regular training courses and advanced training opportunities
Corporate health management policy
Focus on standard wage and collective agreements
Safe use and handling of equipment
Including employees in improvement processes
Founding member of Fair Job Hotels
Member of the Association of Family Entrepreneurs
Nachhaltigkeitssiegel
Sustainability seal

GreenSign

The GreenSign sustainability certification is awarded by the GreenSign Institute GmbH based in Berlin. It is a certification catalogue recognized by the globally renowned Global Sustainable Tourism Council for determining the level of sustainability of a hotel. The certification is divided into five levels, indicating how many of the certification criteria a hotel meets. To obtain the GreenSign certification, a hotel must first complete the comprehensive requirement catalog, which includes more than 100 criteria divided into eight core areas. In addition to ecological sustainability, social, cultural, and economic aspects are also captured. Each requirement is assigned a corresponding score. Additionally, the establishment of an environmental program, outlining specific development goals, is mandatory. The hotel's information is initially reviewed by GreenSign experts. Subsequently, an on-site audit takes place, during which all information is scrutinized. Upon completion of the assessment, the degree of compliance with GreenSign criteria is determined. Based on this value, the hotel is classified into a sustainability level, ranging from Level 1 (initial sustainable approaches) to Level 5 (highly convincing implementation). The level achieved by a hotel is indicated on the certificate, which is issued for three years. Globally, there are over 800 companies in 17 countries undergoing the GreenSign certification process. (As of February 2024)
Nachhaltigkeitssiegel
Sustainability seal

GreenSign

The GreenSign sustainability certification is awarded by the GreenSign Institute GmbH based in Berlin. It is a certification catalogue recognized by the globally renowned Global Sustainable Tourism Council for determining the level of sustainability of a hotel. The certification is divided into five levels, indicating how many of the certification criteria a hotel meets. To obtain the GreenSign certification, a hotel must first complete the comprehensive requirement catalog, which includes more than 100 criteria divided into eight core areas. In addition to ecological sustainability, social, cultural, and economic aspects are also captured. Each requirement is assigned a corresponding score. Additionally, the establishment of an environmental program, outlining specific development goals, is mandatory. The hotel's information is initially reviewed by GreenSign experts. Subsequently, an on-site audit takes place, during which all information is scrutinized. Upon completion of the assessment, the degree of compliance with GreenSign criteria is determined. Based on this value, the hotel is classified into a sustainability level, ranging from Level 1 (initial sustainable approaches) to Level 5 (highly convincing implementation). The level achieved by a hotel is indicated on the certificate, which is issued for three years. Globally, there are over 800 companies in 17 countries undergoing the GreenSign certification process. (As of February 2024)
The hospitality industry united for climate protection

Everyone for climate

Our partnership with the EVERYONE FOR CLIMATE FOUNDATION marks a significant milestone on our journey towards greater sustainability. Since September 2022, we have been offering each of our valued guests the opportunity to make a charitable climate donation per night's stay. Your donations are aggregated through the foundation and support organizations actively combating climate change. With your support, you are helping organizations such as African Parks, Pristine Seas, and the Elemental Water Foundation.
Nachhaltigkeitssiegel
Nachhaltigkeitssiegel
The hospitality industry united for climate protection

Everyone for climate

Our partnership with the EVERYONE FOR CLIMATE FOUNDATION marks a significant milestone on our journey towards greater sustainability. Since September 2022, we have been offering each of our valued guests the opportunity to make a charitable climate donation per night's stay. Your donations are aggregated through the foundation and support organizations actively combating climate change. With your support, you are helping organizations such as African Parks, Pristine Seas, and the Elemental Water Foundation.
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